0 0
0
No products in the quote.

Welcome to Unokart Online Shopping Store!

Frequently Asked Questions

DEV

General Questions

How do I place an Order?

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide correct contact details and our representative will contact you with the offer/ quotation along with shipping and payment information to complete your purchase.

How Can I Cancel Or Change My Order?

Once an order is placed, it enters our processing system. Please contact our customer support team immediately at info@unokart.com, if you need assistance with modifications or cancellations.

Product and Service Questions

Ordering and Payments

What Payment Methods Are Accepted?

We accept online payment, including credit/debit cards. Your payment information is securely processed through our trusted payment gateway.

Shipping and Delivery

What Shipping Methods Are Available?

For domestic customers, we can ship by land transport and air freight as per your required lead time, availability of the product, size of the product and acceptable cost of shipment by the customer. 

For international customers, we can ship the products through Sea Freight to the nearest sea port or through Air Freight as per acceptance by the customer. 

While submitting the offer, our representative will take the necessary inputs and customize our solution as per customer's requirement.  

Do You Ship Internationally?

Yes, we do International Shipping. Once youre Order is confirmed, our representative will reachout to you for the submission of offer along with shipping cost to the nearest Sea Port or Airport as per your requirement. 

How Long Will It Take To Get My Package?

Once your order is shipped, you will receive a tracking number via email. You can track your order by entering the provided tracking number on our website or the shipping carrier's website.

How Do I Track My Order?

Once your order is shipped, you will receive a tracking number via email. You can track your order by entering the provided tracking number on our website or the shipping carrier's website.

Returns and Refunds

How Can I Return a Product?

Our return policy is outlined in detail on our Returns and Refunds page https://unokart.com/refund-policy. Please review this information, and if you have any specific questions, contact our customer support team.

Account and Technical Support

Security and Privacy

Is Buying On-Line Safe?

Yes, we take security and privacy seriously. We employ industry-standard encryption and security measures to protect your information

Do I need an account to place an order?

While you can make a purchase as a guest, but you need to submit your contact details for our representative to reachout to you for understanding your requirement and exact specification. Creating an account allows you to track orders, save shipping information, and manage your preferences through our website.

Additional Questions